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We are committed to providing accurate sizing guidance to help ensure your items fit just right.

At Soles District, every item available is guaranteed to be 100% authentic and in brand new condition. Shop with confidence knowing that we ensure the highest quality and genuine products for our valued customers.

Experience the convenience of free shipping at Soles District, where your packages are delivered to your doorstep within 3-5 business days, hassle-free!

Sales Conditions:

• All sales are final, except in the case of a delivery mistake (e.g., wrong size/item) or if the received item is defective.

Eligibility & Initiating a Return:

• To be eligible for a return or exchange, the item must be unused with tags and in the same condition that you received it.
• Please contact us within 7 of receiving your order at info@solesdistrict.com to initiate a return or exchange.

Shipping Costs for a Return:

• If you receive an incorrect size/item or a defective product due to our mistake, we'll cover the return shipping cost and provide a prepaid return shipping label.

Contact Customer Service:

• Please contact our customer service team for further instructions on returning the item.

Refund/Exchange Notification:

• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund or exchange.

Refund Method:

• Refunds for approved returns will be issued to the original payment method used for the purchase. Upon receipt and verification of the returned item, refunds will be processed within 7 business days.