Shipping policy

Shipping Policy

At Soles District, we strive to provide a seamless and efficient shipping experience for our customers. Please review the following shipping policy to understand how we handle shipping and delivery:

Shipping Destinations
We proudly offer shipping both within the United States and internationally. International shipping rates are calculated at checkout and vary by destination.

Processing Time
Orders are typically processed and shipped within 1–2 business days of receiving payment. Please note that processing time may be longer during peak seasons or promotional periods.

Shipping Methods
We partner with reputable carriers, including DHL Express and USPS, to ensure reliable and timely delivery of your orders. The available shipping options for your order will be displayed during checkout.

Shipping Charges

  • United States: Free shipping on all orders, no minimum purchase required.
  • International: Shipping costs apply and are calculated at checkout.

Estimated Delivery Time

  • United States: Orders typically arrive within 3–5 business days from the date of shipment.
  • International: Delivery times vary by destination and may take longer due to distance and customs processing. Please note that unforeseen circumstances, such as weather conditions or carrier delays, may impact delivery times.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided during checkout. This tracking number can be used to monitor the progress of your shipment and estimated delivery date.

Order Issues
If you encounter any issues with your order, such as damaged or missing items, please contact our customer support team within 7 days of receiving your package. We will gladly assist you in resolving any problems and ensuring your satisfaction.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and make your shopping experience with Soles District a seamless one.