Shipping policy
Shipping Policy
At Soles District, we strive to provide a seamless and efficient shipping experience for our customers. Please review the following shipping policy to understand how we handle shipping and delivery:
Shipping Destinations
We ship within the United States only. We currently do not offer international shipping.
Processing Time
Orders are typically processed and shipped within 1–2 business days of receiving payment. Please note that processing time may be longer during peak seasons or promotional periods.
Shipping Methods
We partner with reputable carriers, including UPS and USPS, to ensure reliable and timely delivery of your orders. The available shipping options for your order will be displayed during checkout.
Shipping Charges
- Free shipping on all orders, no minimum purchase required.
Estimated Delivery Time
- Orders typically arrive within 3–5 business days from the date of shipment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to the contact information provided during checkout. This tracking number can be used to monitor the progress of your shipment and estimated delivery date.
Order Issues
If you encounter any issues with your order, such as damaged or missing items, please contact our customer support team within 7 days of receiving your package. We will gladly assist you in resolving any problems and ensuring your satisfaction.
If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and make your shopping experience with Soles District a seamless one.