FAQ

Frequently Asked Questions

How much does shipping cost on Soles District?

Good news! Shipping is completely free on Soles District. We believe in providing our customers with a seamless shopping experience, and that includes offering free shipping on all orders. Shop with us and enjoy the convenience of no additional shipping fees.

How do I know that the sneakers I purchase from Soles District are authentic?

At Soles District, we strive to provide our customers with only the highest quality, authentic sneakers. All of our products are purchased from registered retailers and reputable sellers, and we take great care to ensure the authenticity of all of our products. You can shop with confidence knowing that you are getting authentic sneakers when you purchase from Soles District. 

How long will it take for my order to arrive?

Orders typically ship within 48 hours of purchase, and shipping typically takes 3-5 days to arrive.

Does Soles District accept returns or exchanges?

At this time, Soles District is unable to accept returns or exchanges. We encourage you to carefully review your purchase before placing an order. If you have any questions or concerns about your order, please don't hesitate to contact us.

Does Soles District offer international shipping?

At this time, Soles District only ships within the United States. We apologize for any inconvenience this may cause.

What should I do if my product arrives damaged?

We apologize if your product arrives damaged. Please contact us immediately so that we can get this issue resolved for you as soon as possible.

Does Soles District have a physical store?

At this time, we do not have a physical location.

Is my order safe when I checkout?

Yes, Soles District takes the security of your personal and financial information very seriously. We use secure servers and advanced encryption technology to protect your information during the checkout process.

How can I contact Soles District with any questions or concerns?

You can contact Soles District through our website or by emailing us at info@solesdistrict.com. Our customer service team is always happy to help with any questions or concerns you may have.